bedbt Privacy Policy —
Your Information Is Our Responsibility
bedbt places the highest importance on protecting your personal information. This policy explains how we collect, use, and store your information.
Introduction and Purpose
bedbt ("we", "us", or "platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. This privacy policy ("policy") sets out what information we collect about you when you visit or use the bedbt.cam website, how that information is used, and under what circumstances it may be shared with third parties.
By using this website you agree to the terms of this privacy policy. You must be 21 years of age or older. If you do not agree with any of the terms, please refrain from using our services.
This policy may be updated from time to time. When changes are made, we will note the updated date on this page and, where necessary, send a notification to your registered email.
Information We Collect
1.1 — Registration and Account Information
When you create an account with bedbt, we may collect the following personal information:
- Full name (as it appears on your national identity card)
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password
- Residential address
1.2 — Identity Verification (KYC) Information
For responsible gaming and fraud prevention purposes, we may collect the following documents during the identity verification (KYC) process:
- National ID card (NID) or passport copy
- Bank account or mobile banking information (relating to bKash, Nagad, Rocket)
- A recent photo or selfie (where applicable)
1.3 — Financial Transaction Information
During deposit and withdrawal processes we retain transaction-related information, such as transaction amount, method (bKash, Nagad, Rocket, bank transfer), date, and time. We do not store any full card numbers or PINs.
1.4 — Technical and Usage Information
When you browse our website, certain information is collected automatically:
- IP address and approximate location data
- Browser type and version
- Device type (mobile, tablet, desktop)
- Pages visited and time spent
- Cookies and session data
How We Use Your Information
bedbt uses the information it collects only for legitimate and necessary purposes. The main purposes are listed below:
2.1 — Account Management
We use your registration information to create, verify, and manage your account. This includes password recovery, sending security alerts, and monitoring account activity.
2.2 — Service Delivery and Improvement
We analyse your usage information to improve your gaming experience, apply bonuses and rewards, and display content according to your preferences.
2.3 — Financial Transaction Processing
We use your payment information to process deposits starting from ৳200 and withdrawals starting from ৳800. All transactions are secured through SSL encryption.
2.4 — Ensuring Responsible Gaming
We monitor each user's gaming behaviour to identify excessive gaming patterns and provide support where needed. This is part of our responsible gaming policy.
2.5 — Fraud Prevention and Security
We analyse transactions and user behaviour to prevent account fraud, money laundering, and other unlawful activities.
2.6 — Communication and Support
We use your contact information to respond to your 24/7 Bengali live chat support requests and to send important notifications.
Information Sharing and Disclosure
bedbt does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
3.1 — Service Providers
We work with trusted third-party organisations for payment processing (bKash, Nagad, Rocket, bank transfer), technical support, and data analytics. These organisations receive only the information necessary to perform their specific tasks and are required to comply with our privacy standards.
3.2 — Legal Obligations
If required by law enforcement agencies or a court order, we may provide relevant information to legal authorities. This is done only as part of a lawful legal process.
3.3 — Business Transfers
If bedbt undergoes a merger, acquisition, or sale of assets, your information may be transferred. In such circumstances we will notify you in advance.
3.4 — With Your Consent
We will not share your information with third parties for any other purpose without your explicit consent.
Cookies and Tracking Technologies
The bedbt website uses cookies and similar technologies that improve your browsing experience. Cookies are small text files stored on your device.
4.1 — Essential Cookies
These cookies are essential for the basic functionality of the website — such as maintaining login sessions, security verification, and remembering your preferred language.
4.2 — Functional Cookies
These cookies remember your preferences and settings, making your gaming experience more personalised.
4.3 — Analytics Cookies
We use analytics cookies that help us understand how users interact with the site. This information is collected in aggregated form and does not identify any individual.
4.4 — Cookie Controls
You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent certain features of the website from working correctly.
Data Security and Protection
bedbt applies industry-standard technical and organisational measures to protect your personal information.
5.1 — Encryption
Our website and all transactions are secured through TLS/SSL encryption technology, which keeps communication between your browser and our servers fully encrypted.
5.2 — Access Controls
Access to your personal information is restricted to authorised staff who need it to provide services. All staff are bound by confidentiality agreements.
5.3 — Regular Security Reviews
We regularly review our data collection, storage, and processing practices and update protective measures against any security threats.
5.4 — Response to a Data Breach
If a data breach occurs and it creates a high risk to your rights and freedoms, we will notify you as quickly as possible and take the necessary steps.
Data Retention Period
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or to meet legal obligations.
- Account information: For the duration the account is active and for at least five years after the account is closed.
- Transaction records: At least seven years in accordance with financial regulatory requirements.
- KYC documents: After account closure, for the period determined by applicable law.
- Logs and technical data: A maximum of 12 months.
- Support communication records: Two years.
After the designated period we will securely delete your information or alter it in a way that makes you unidentifiable.
Your Rights
As a bedbt user you have the following rights regarding your personal information:
7.1 — Right of Access
You can find out at any time what information we are collecting and processing about you.
7.2 — Right to Rectification
If there is any inaccuracy in your information, you can request that it be corrected.
7.3 — Right to Erasure
You can request that your account and personal information be deleted, though retention may be required where legal obligations apply.
7.4 — Right to Restrict Processing
In certain circumstances you can request that the processing of your information be restricted.
7.5 — Right to Data Portability
You have the right to receive your own information in a structured, commonly used, and machine-readable format.
7.6 — How to Exercise Your Rights
To exercise any of the above rights, please contact us by email at: [email protected]. We will respond to your request within 30 business days.
Protection of Minors
bedbt is strictly for adults — for those aged 21 or over only. We do not knowingly collect any personal information from minors.
We verify age during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes
bedbt may update this privacy policy from time to time. For significant changes we will inform you in the following ways:
- By updating the "Last Updated" date on this page.
- By sending a notification to your registered email address.
- By displaying a notification banner on the website.
If you continue to use the website after any changes, you will be considered to have agreed to the updated policy. We therefore recommend that you review this policy periodically.
Contact Us
Live Chat Support
Our Bengali live chat support team is available around the clock (24/7) to help you.
Hours: Around the clock (BST, UTC+6)
If you have any privacy-related complaints or questions, please reach us through the contact methods above. Our team is committed to responding to your request within 30 business days.
To learn more about this privacy policy, please read our About Us page or our Terms and Conditions page.
We place great importance on responsible gaming. We are always ready to keep your gaming experience safe and enjoyable.